Help Center

Information / FAQ

New Customers

How do I navigate your site?

How do I make a purchase?

Do you send printed catalogues?


What are my payment options?

What is the currency for your prices?

What are your pricing and discount policies?

How do I order online?

Are online transactions secure?

What is your product availability?


What shipping methods do you use?

Do you accept Rush Orders?

Do you offer a gift wrap service?

What if my package has been damaged during shipment?

What if my package is refused or undelivered?

Will I receive an email confirmation of my order and tracking information?

Returns and Exchanges

How do I change or cancel my order?

Returns, Refunds, and Exchanges

Special Programs and Services

Does Hoplite Outfitters have an Ambassador Program?

Does Hoplite Outfitters Sponsor Races and Events?

Do you offer wholesale pricing?

Does Hoplite Outfitters exchange links with other reputable sites?

Security and Privacy

What is Hoplite Outfitters' Privacy Policy?

What if I find website errors?

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